ENGINEERING CAREER SERVICES
                                                  
INTERVIEWING
 
Behavioral Interviewing
l provides the best type of preparation
l helps you stand out from less committed and prepared applicants
l utilizes your STARS
l used by the majority of ISU employers
How does behavioral interviewing work?
l employer asks questions about your past behavior to predict
m how you will perform in the future
m

how you will fit into their company based upon the competencies needed for the job
l you will evaluate your past behavior or STARS to determine
m

your likes and dislikes to decide if you would enjoy performing the job described
m your potential fit into the company
Preparation
l Research the company
m visit the web site to learn about mission, vision, products and job descriptions
m examine the job descriptions at ECMSOnline
m

review your notes from the Career Fair with names of representatives and interesting facts
l STARS
Does the job description provide additional competencies? If so, add more short notes!!!!! Have you thought of additional STARS?
m

recent situations from the classroom, work and volunteer experience, extra-curricular activities and/or learning communities
m

prepare to add extra details for each of your examples because the interviewer will follow-up and ask for clarification
m provide quantifiable or measurable results, if possible
m develop truthful and honest examples
Interview process in the typical 30 minute campus visit:
l 5 minutes for greeting and small talk
m have a firm handshake (provide a copy of your personal resume)
m establish eye contact
m show your enthusiasm and interest
l 15 minutes for interviewer’s questions
m expect the interviewer to take notes
m prepare for follow-up questions with your STARS
m

expect the recruiter to ask for situations where you did not succeed because your method of problem solving is important
l 5 minutes for your questions
m

demonstrates your knowledge of the organization; for example, "At your web site…," "At the career fair, I met…."
m show your seriousness about the job
l 5 minutes for closing
m shake the recruiter’s hand
m inquire about the best person to contact with a thank you
m ask for a business card to write a thank you letter
m ask about the time for decisions about offers and how to maintain contact
m express your thanks before leaving the room
Interviewer questions:
l


Rather than questions, interviewers will use terms such as "describe…" "give an example…" "tell about…" and /or "recall…."
l Examples of possible inquiries:
m "Describe a situation when you had to take prompt action to achieve a goal."
m "Give an example of a time when you used a proactive approach."
m

"Describe a time when you had to make certain that your written or oral communications were clearly understood."
m "Tell about a situation when you helped a team member or peer."
m "Describe the best/worst team of which you were a member."
m

"Recall a time when your education and experience did not prepare you for a task."
m "Describe a problem that you recently solved."
Preparing for behavioral interviewing is excellent preparation for traditional interview questions such as:
l


"Tell me about yourself." For example,"I can tell you about specific examples related to…(use your STARs for one or two competencies)."
l

"What are your goals?" Possible response, "I have experience working with …(one or two competencies and provide your STARs)."
l "What can you offer us?" "I can give three examples…(competencies)."
Your questions:
l



During the interview, you have concentrated on the requirements for the job and how your competencies meet the job description. Your questions relate to learning more about the job.
l Examples
m



"I would like to learn more about the responsibilities and duties of the job" Listen carefully and ask follow-up questions. Do not ask your question if it was covered in the interview.
m "What are some of the competencies that I can develop with this position."
m "Tell me about the type of training that is provided for employees."
m "Your web site mentioned…are there other developments planned by XYZ?"
Final suggestions
l

Maintain records about your interviews: for example, name of the recruiter, decision dates, additional action you need to take; develop a "to do" list
l Follow-up by sending thank you letters
Reference Books
Byham, William C. Landing the Job You Want (How to Have the Best Interview of your Life), DDI Press, 1997.
This easy-to-read book provides help in:
l knowing what to expect in the interview,
l preparing for the interview with easily organized exercises,
l critiquing your interviews to improve the presentation of your competencies, and
l evaluating if the job is right for you.
On pages x-xi, there is a guide to reading shortcuts if you have a limited amount of time.
Invest in developing your interview skills by:
l reading the shortcut that applies to your situation and
l completing the exercises.
Yate, Martin. Knock'em Dead, Adams Media Corporation, 2001